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Customer loyalty management software
powered by Azure & Microsoft Dynamics 365:

Products

Loyalty Program automation
and Customer Relationship Management
powered by Azure & Microsoft Dynamics:

Manzanica helps retailers to increase an average order, average repeat purchase rate and profit margin.

With Manzanica solution, retailers achieve an increased
average receipt, higher purchase rate and get a better margin

Features and functionality:

BUSINESS INTELLIGENCE

Set of dashboards
Specialized transactional reports
RFM & Binary segmentation
Fraud analysis
OLAP & DWH available

Manzanica functionality

BUSINESS INTELLIGENCE

Set of dashboards
Specialized transactional reports
Built-in RFM & Binary segmentation
Fraud analysis
OLAP & DWH available

REWARD MANAGEMENT &
LOYALTY PROCESSING

Bonus points processing
Targeted campaign – Segment of One
Library of campaigns
Real-time or batch processing
Coupons management

REWARD MANAGEMENT &
LOYALTY PROCESSING

Bonus points processing
Targeted campaign – Segment of One
Library of campaigns
Online or batch processing
Coupons management

MEMBERSHIP & PARTNER
MANAGEMENT

Loyalty program levels/tiers
(individual, family or corporate memberships)
Member bonus point balance
Various types of member identification
Personal web partner portal
Partner relationships management

MEMBERSHIP & PARTNER
MANAGEMENT

Loyalty program levels/tiers
(individual, family or corporate memberships)
Member bonus point balance
Various types of member identification
Personal Web portal for Partners
Partner relationships management

OMNICHANNEL
COMMUNICATION

Delivering real-time, customized offers
Delivering messages on-demand or according
to schedule
Automated processing of inbound communication
API for 3rd party providers
Smart delivery

OMNICHANNEL
COMMUNICATION

Personalized messages generation
Deliver messages on-demand or according
to schedule
Automated processing of inbound communication
API for 3rd party providers
Smart delivery