Customer loyalty management software powered by Azure & Microsoft Dynamics 365:
Products
Loyalty Program automation and Customer Relationship Management powered by Azure & Microsoft Dynamics:
Manzanica helps retailers to increase an average order, average repeat purchase rate and profit margin.
With Manzanica solution, retailers achieve an increased average receipt, higher purchase rate and get a better margin
Features and functionality:
BUSINESS INTELLIGENCE
Set of dashboards Specialized transactional reports RFM & Binary segmentation Fraud analysis OLAP & DWH available
Manzanica functionality
BUSINESS INTELLIGENCE
Set of dashboards Specialized transactional reports Built-in RFM & Binary segmentation Fraud analysis OLAP & DWH available
REWARD MANAGEMENT &
LOYALTY PROCESSING
Bonus points processing Targeted campaign – Segment of One Library of campaigns Real-time or batch processing Coupons management
REWARD MANAGEMENT &
LOYALTY PROCESSING
Bonus points processing Targeted campaign – Segment of One Library of campaigns Online or batch processing Coupons management
MEMBERSHIP & PARTNER
MANAGEMENT
Loyalty program levels/tiers (individual, family or corporate memberships) Member bonus point balance Various types of member identification Personal web partner portal Partner relationships management
MEMBERSHIP & PARTNER
MANAGEMENT
Loyalty program levels/tiers (individual, family or corporate memberships) Member bonus point balance Various types of member identification Personal Web portal for Partners Partner relationships management
OMNICHANNEL
COMMUNICATION
Delivering real-time, customized offers Delivering messages on-demand or according to schedule Automated processing of inbound communication API for 3rd party providers Smart delivery
OMNICHANNEL
COMMUNICATION
Personalized messages generation Deliver messages on-demand or according to schedule Automated processing of inbound communication API for 3rd party providers Smart delivery